Better Business Bureau & Customer Appreciation
FlexBilt Customs, LLC is an accredited business by the Better Business Bureau since June 2022. BBB Accreditation Standards represent standards for business accreditation by BBBs in North America. These standards are based on BBB's determination of the attributes of a better business. They incorporate not only lawful business practices, but also BBB's experience with
ethical advertising, selling and customer experiences. For a business to qualify for BBB Accreditation, it must continually meet these standards. Not all businesses will qualify for BBB Accreditation.
At FlexBilt Customs, we treat every single customer with the utmost respect and consideration at all levels. We are determined to put back trust within the mechanical automotive custom shop industry. Our standards and expectations of ourselves is second to none. Every day, we do our best to be SAFE, innovative, take full initiatives, and do quality work for every customer that walks in our door.
Our Customer Service is Built on the Following Principles:
Without a doubt, SAFETY is the most important part of what we do. Lift kits, suspensions, brake systems, and engine work all carry an extreme amount of liability. We take your safety seriously!
It is not only what we do, but also what we do not do, for which we are accountable - to ourselves as a team and with each and every customer we come in contact with.
Without a doubt, mechanic shops have a bad reputation with lack of trust. At FlexBilt, you will get nothing but the truth every time with our team - no matter the circumstance or situation.
We do our best to treat each customer as if we are the customer by servicing each with dignity, thoroughness, and quality actions. We want you to walk away with the "Wow" effect
Our goal is to have every customer we are blessed to have trust us at every level. It is something we want to be known for. Trust is built behind consistencies. Our simple plan is to be just that!
We work hard to surpass expectations. By building a great experience for our customers, we know word of mouth alone will grow our business/foundation.